For the life of me I just don’t understand why people bitch about shipping fees when they shop on the internet. Running an internet business is not the same same thing as running a brick-and-mortar store. When your order on-line someone picks your order, packs it, checks it and ships it to your door. You can shop buck naked at 3 in the morning if you want to. You did not have to fight your way in and out of a store. You did not wait in line. You did not need to go to the bank to get cash. You do not use any gas or add mileage to your car.
I have some very good friends who run internet businesses. They work hours most of us wouldn’t even dream of and they deal with all kinds of crazy demands and entitled customers. They are not Amazon, which is a publically traded company that can afford to give away free shipping. They may (or may not) make more money than I do but I don’t have to deal with the public either. They are regular people like you and me, not CEO’s making millions of dollars a year.
SO – bottom line – if you don’t like an internet merchant’s shipping fees take your business elsewhere and leave them for people like me who are grateful for their attention to detail and customer services chops in a world of poor service where anonymous screw-ups are the norm, such as the re-fi my husband and I finally closed today that took over a month and two visits to the bank before the third party document processing company got his name right on the freaking documents.
Hi,
I shop quite abit on the internet. Who doesn’t like shopping at home in their jammies??? I don’t mind a bit to pay shipping fees. I do object to paying tax on them!
Most of the smaller companies I deal with are quick and very nice when you have questions or a problem.
A big part of me knows that “free” shipping is not really free and I’m paying for it one way or another. But an even bigger part of me has become dependent on free shipping even though I know it’s a gimmick. Then when a web site comes along that charges a fair amount for shipping (which can be pricey if the articles I’m ordering are heavy), I always balk at the price. It takes a while to talk myself down and place the order. I can see why people can’t get over shipping charges.
This is a good reminder. I remember when tax-free internet shopping was such a novelty, and way back when Amazon and ebay started out no one thought that would last very long. It’s easy to take all that for granted now. I love to shop online, and it is very convenient–but there is definitely an occasional trade-off with customer service. (I’m also in the middle of a bureaucratic service fiasco with a large online company that has lasted three months.)
Seriously I live in Hawaii and have paid 27.00 to ship 2 ounces in a 2 by 3 inch box.
That is outrageous no matter how you put it!
I have paid monies for books that I have never received because I live on an island no one knows where they go they are to cheep to pay for a delivery confirmation.
And to top it off it cost 2 times as much to pay for the shipping of a simple pack of seeds than it does for the seeds.
Running my own business I have to ship off to the mainland all the time. If I charged as much to do so as it cost me to get stuff here you would not do business with me very often.
Really stop and think before you charge some 27 dollar fee to ship 2 ounces
REAlLY!!
oh yea to the person/company who did that
I will never shop with you again
So much for you being family or employee friendly.